Testimonials
Thank you for arranging to deal with my problem quickly. The electrician was polite and efficient in rectifying my electricity.
Edwards, Haverfordwest

Advice and support

Pembrokeshire Housing offers a range of advice and support services for tenants including welfare benefits, money and budgeting, and community alarms.

Benefits and Money Advice

Pembrokeshire Housing has a team of Benefits and Money Advisors who can provide advice and assistance over the phone, by e-mail, or in person either at our offices in Haverfordwest or visiting you at home. They are available to offer advice and assistance to claim any benefits you may be entitled to. They are also able to provide advice and support with budgeting and debt and opening a basic bank account.

If you need advice and assistance, please contact our Benefits and Money Advisors on 0800 854568.

Community Alarm Service

If you are a tenant of Pembrokeshire Housing and are elderly or disabled you may benefit from having a community alarm installed at your property. The equipment is compact and easy to install, you just need to have a BT landline already set up at your property.

If you are prone to falls or have a medical condition that means that you need help quickly in an emergency, a community alarm could be of real benefit to you. You will be able to access help 24 hours a day, 7 days a week with the community alarm.

For further information, please contact Amy Osborne on 01437 763688 or e-mail Amy.Osborne@pembs-ha.co.uk.

Support with your Tenancy

Pembrokeshire Care Society can provide support if you are having difficulty getting settled into your new home or maintaining your tenancy. They can provide support with things like:

  • managing your money, paying your bills
  • setting up electricity, gas and water in your new home
  • accessing doctors, dentists etc in your new area
  • claiming benefits
  • accessing professional help

For further information please contact Pembrokeshire Care Society on 01437 765335 or email path@pembrokeshirecaresociety.org.uk or visit their website Pembrokeshire Care Society.

Domestic Abuse

If you, or someone you know is experiencing domestic abuse, there is support available.

Hafan Cymru's Women's Refuge Service can offer assistance to women experiencing physical, psychological, sexual or financial abuse. They can offer a safe temporary place to stay for women and their children who decide they need to leave home due to domestic abuse.

For more information and support call their 24 hour helpline on 01437 769564.

Other useful numbers:

  • 0808 8010800 - Domestic Abuse Helpline
  • 01646 698820 - Domestic Abuse Outreach Service