Advice and support
Pembrokeshire Housing offers a range of advice and support services for tenants including welfare benefits and community alarms.
Welfare Benefits Service
Pembrokeshire Housing has two full time Welfare Benefits Advisors
Sharon and Helen are available to offer advice on a range of welfare benefits and can provide assistance if you need help with applying for housing benefit. To request assistance with applying for housing benefit or if you would like some advice on benefits you may be entitled to please call 0800 854568.
Community Alarm Service
If you are a tenant of Pembrokeshire Housing and are elderly or disabled you may benefit from having a community alarm installed at your property. The equipment is compact and easy to install, you just need to have a BT landline already set up at your property.
If you are prone to falls or have a medical condition that means that you need help quickly in an emergency, a community alarm could be of real benefit to you. You will be able to access help 24 hours a day, 7 days a week with the community alarm.
For further information, please contact Judith Scudder on 01437 766901 or e-mail Judith.Scudder@pembs-ha.co.uk.
Support with your Tenancy
Pembrokeshire Care Society can provide support if you are having difficulty getting settled into your new home or maintaining your tenancy. They can provide support with things like:
- managing your money, paying your bills
- setting up electricity, gas and water in your new home
- accessing doctors, dentists etc in your new area
- claiming benefits
- accessing professional help
For further information please contact Pembrokeshire Care Society on 01437 765335 or email path@pembrokeshirecaresociety.org.uk or visit their website Pembrokeshire Care Society.
Domestic Abuse
If you, or someone you know is experiencing domestic abuse, there is support available.
Hafan Cymru's Women's Refuge Service can offer assistance to women experiencing physical, psychological, sexual or financial abuse. They can offer a safe temporary place to stay for women and their children who decide they need to leave home due to domestic abuse.
For more information and support call their 24 hour helpline on 01437 769564.
Other useful numbers:
- 0808 8010800 - Domestic Abuse Helpline
- 01646 698820 - Domestic Abuse Outreach Service